The good news is that positive emotions are more contagious than negative ones. A Yale University School of Management study found that cheerfulness and warmth spread far more quickly throughout an office than irritability and depression. The best way to spread these good feelings? With a big toothy smile, the most contagious gesture of all.
When you smile at others, you literally "infect" them with happiness. Psychologist Fritz Stack discovered this when he had participants in a study hold a pencil with their teeth, which activated the smiling muscles. When they were smiling, participants found cartoons funnier than when they weren't smiling. Translation: It's a lot easier to make your client, your boss, or your spouse more receptive to your ideas if you say it with a smile.

No comments:
Post a Comment